How can we help?

Omicskills is a digital bioinformatics learning platform offering original, self-paced courses, hands-on projects, quizzes, and learning resources for life sciences researchers.

Browse our course catalog, select a course you're interested in, and click the 'Enroll' button. You can purchase individual courses or access multiple courses through learning paths. After purchase, the course appears in your student dashboard under 'My Courses'.

We accept all major credit and debit cards via our secure payment processor Paddle. Depending on your region, you may also have the option to pay via PayPal, Apple Pay, or Google Pay. All payments are processed securely.

Eligible course and learning-path purchases can be refunded within 14 days while less than 30% has been consumed. Paid live-event registrations are refundable before the event starts, and separately purchased recordings are refundable within 14 days while playback remains below 25%. Sign in and use the form on the Refund Policy page.

Absolutely! Visit our Community Forum to discuss bioinformatics topics, ask questions, share insights, and connect with fellow learners and instructors. It's a great place to network and get help with your learning journey.

Your student dashboard shows your enrolled courses, completed lessons, achievements, and certificates. Each course has a progress bar, and you can track your daily learning streaks. Certificates are awarded upon course completion.

Yes! Our platform is fully responsive and works on all devices — desktop, tablet, and mobile. You can watch video lectures, participate in discussions, and complete quizzes from any device with a modern browser.

Click 'Sign In' and then 'Forgot Password' on the login page. Enter your email address and we'll send you a password reset link. If you don't receive the email within a few minutes, check your spam folder.

You can use the contact form below to send us a message. We typically respond within 24-48 hours during business days. For urgent matters, you can also email us directly at hello@omicskills.com.